PRIVACY POLICY

SUMMARY OF KEY POINTS

Here are the key points covered in our privacy notice:

• Personal Information: Learn about the types of personal information we collect and how we use it.
• Sensitive Personal Information: We do not process sensitive personal information.
• Third-Party Information: We do not receive information from third parties.
• Information Processing: Understand how we process your information to provide, improve, and administer our Services.
• Sharing Information: Find out when and with whom we share your personal information.
• Information Security: Learn about the measures we take to protect your information.
• Privacy Rights: Understand your rights regarding your personal information and how to exercise them.
• How to Contact Us: Contact us for more information or to exercise your privacy rights.

For detailed information about our data practices, please read the full privacy notice. 

1. INFORMATION COLLECTION

Personal Information Disclosure

We collect personal information you voluntarily provide when registering, showing interest in our products, engaging in activities, or contacting us. This includes names, phone numbers, email addresses, mailing addresses, and billing addresses.

Sensitive Information: We do not collect sensitive information.

Payment Data: For purchases, we collect payment data required for processing, stored securely by Stripe. Refer to their privacy notice for details.

Accuracy Requirement: All provided information must be accurate, complete, and promptly updated.

Automatic Information Collection

When you visit our Services, certain information is automatically collected. This includes your IP address, browser/device characteristics, and other non-personal data. We collect device and usage details, IP addresses, browser types, and operating systems to maintain service security and for internal analytics.

Use of Cookies and Similar Technologies: We use cookies and similar technologies to gather information, including:

• Log and Usage Data: Service-related information like IP addresses, device details, and user activity.
• Device Data: Details about devices accessing our Services, such as IP addresses, device IDs, and operating systems.
• Location Data: Information about device location, which may be precise or approximate, depending on settings. Opting out of location data collection may limit access to certain Services.

For more information about our use of cookies, visit our Cookie policy

 

2. INFORMATION PROCESSING

Processing Your Information

We utilize your information for various purposes, such as managing our Services effectively, communicating with you, ensuring security, and meeting legal obligations. Additionally, we may engage in further processing with your consent.

Customized Processing

Tailoring our processing to your interactions with our Services, we undertake activities including:

• Managing Accounts: Simplifying account creation, authentication, and maintenance.
• User Assistance: Addressing inquiries and providing support as needed.
• Order Handling: Managing orders, payments, and returns efficiently.
• Feedback Collection: Actively seeking and engaging with your feedback.
• Marketing Outreach: Sending marketing materials based on your preferences, with an opt-out option available.
• Testimonial Sharing: Sharing testimonials with your consent, potentially containing personal information.

 

3. INFORMATION SHARING

In Brief: We may disclose information as outlined in this section and/or to specific third parties.

Your personal information may be shared under the following circumstances:

Business Transfers: Your information may be shared or transferred during negotiations or in connection with any merger, sale of assets, financing, or acquisition involving our business.

 

4. USE OF COOKIES AND TRACKING TECHNOLOGIES

In Brief: We utilize cookies and other tracking technologies to gather and retain your information. For more details on how we use these technologies and how you can manage your preferences, please refer to our Cookie policy.

 

5. DATA RETENTION

In Summary: We uphold your personal information only for the duration required to serve the purposes delineated in this privacy notice, unless extended retention is necessitated or allowed by law (e.g., for tax, accounting, or legal obligations). None of the purposes articulated in this notice warrant retaining your personal information beyond the period during which users maintain an account with us.

Upon ceasing to have a legitimate business need to process your personal information, we are committed to either erasing or anonymizing the data. In cases where erasure or anonymization is infeasible (e.g., due to storage in backup archives), we will securely store your personal information and segregate it from any future processing until deletion becomes feasible.

 

6. SECURITY MEASURES

In Summary: We endeavor to safeguard your personal information with a blend of organizational and technical security protocols.

Security Measures: We've implemented robust measures to protect your personal information. However, no method of transmission over the internet or storage is entirely secure. We cannot guarantee against unauthorized access or manipulation by hackers or cybercriminals. Access our Services in a secure environment to minimize risks.

7. COLLECTION OF INFORMATION FROM MINORS

In Summary: We do not intentionally gather data from or target individuals under 18 years of age.

Age Restriction: We don't knowingly collect data or market to individuals under 18. By using our Services, you confirm you're at least 18 or a parent/guardian allowing a minor's use. If we discover information from users under 18, we'll delete it promptly. Contact us at customer@astralwingdrones.com if you suspect unintentional collection from minors.

 

8. YOUR PRIVACY RIGHTS

In Summary: You have the freedom to review, modify, or terminate your account whenever you wish.

Withdrawing Consent: If we rely on your consent to process your personal information, you have the option to withdraw it at any time. This action will not affect the legality of processing conducted prior to the withdrawal. You can initiate this process by contacting us using the details provided below.

Opting Out of Marketing: You are empowered to opt out of receiving marketing emails or messages at any time by either using the unsubscribe links provided or contacting us directly. However, please note that even if you choose to opt out of marketing materials, essential service-related communications may still be sent to you.

Account Information: You have the ability to view, update, or close your account through your account settings. Upon closure of your account, we will deactivate or delete it, although certain information may be retained for legal or operational purposes.

Cookies: You can adjust your browser settings to reject cookies. However, please be aware that doing so may impact certain features or services on our website. For more information on how we utilize these technologies and how you can manage your preferences, please refer to our Cookie policy.

For privacy inquiries or further assistance regarding your privacy rights, please don't hesitate to reach out to us at customer@astralwingdrones.com.

 

9. DO-NOT-TRACK CONTROLS

10. PRIVACY RIGHTS FOR UNITED STATES RESIDENTS

If you reside in California, Colorado, Connecticut, Utah, or Virginia, you have specific rights regarding access to your personal information.

Categories of Personal Information Collected:

In the past twelve (12) months, we have collected the following categories of personal information:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, email address, and account name	NO
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, and financial details	NO
C. Protected classification characteristics under state or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information and purchase history	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing and search history, online behavior, and interactions	NO
G. Geolocation data	Device location	NO
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio or video recordings	NO
I. Professional or employment-related information	Business contact details and work history	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from collected personal information	Inferences drawn to create profiles or summaries of individual preferences	NO
L. Sensitive personal Information		NO

 

We will use and retain collected personal information for Category B as long as the user maintains an account with us. Additionally, we may gather other personal information beyond these categories through various interactions, such as customer support inquiries, participation in surveys or contests, and facilitating the delivery of our Services, including responses to inquiries.

For details on how we utilize your personal information, refer to section 2, Information processing. 

Regarding the sharing of your information, we may disclose it to our service providers under written agreements. Find more information on this in section 3, Information Sharing.

Your personal information may be utilized for internal research purposes, but not considered as "selling" it. We have not sold or shared any personal information with third parties for business purposes in the past twelve months, nor will we do so in the future.

California Residents

Under California's "Shine The Light" law, you can request information about personal data shared for marketing purposes. Contact us for details.

For users under 18 in California with registered accounts, you can request removal of publicly posted data. Contact us with your account email and California residency confirmation.

CCPA Privacy Notice

This section applies to California residents only. You have rights regarding your personal data:

1. Right to Delete Data: You can request deletion, with some exceptions.
2. Right to Know: You have the right to know how your data is collected, used, and shared.
3. Non-Discrimination: We won't discriminate for exercising privacy rights.
4. Limitation of Sensitive Information: We don't process sensitive data.

Verification: We'll verify your identity before processing requests.

Additional Rights: You can object to processing, request corrections, designate an authorized agent, or opt out of future data sharing.

Contact us at customer@astralwingdrones.com or +1 (848) 420-9987 to exercise these rights or file complaints.

Colorado Residents

This section is for Colorado residents under the Colorado Privacy Act (CPA), granting you rights outlined below. Note that while these rights exist, they are not absolute, and we may reject requests as allowed by law.

Your Rights under the CPA:

1. Right to Information: Know if we're processing your data.
2. Right to Access: Access your data.
3. Right to Rectification: Correct inaccuracies in your data.
4. Right to Deletion: Request deletion of your data.
5. Right to Data Portability: Obtain a copy of your provided data.
6. Right to Opt Out: Opt out of processing for targeted advertising, sale of data, or profiling with significant legal effects.

To exercise these rights, email us at customer@astralwingdrones.com.

Connecticut Residents

This section is specifically for Connecticut residents under the Connecticut Data Privacy Act (CTDPA), outlining your rights as follows. However, note that these rights are subject to limitations, and we may refuse requests under certain circumstances as allowed by law.

Your Rights under the CTDPA:

1. Right to Information: Know if we're processing your personal data.
2. Right to Access: Access your personal data.
3. Right to Rectification: Correct any inaccuracies in your personal data.
4. Right to Deletion: Request deletion of your personal data.
5. Right to Data Portability: Receive a copy of the personal data you provided.
6. Right to Opt Out: Opt out of processing for purposes like targeted advertising, sale of data, or profiling with significant legal effects.

To exercise these rights, email us at customer@astralwingdrones.com.

Utah Residents

This section is for Utah residents under the Utah Consumer Privacy Act (UCPA), granting specific rights outlined below. Note that these rights aren't absolute, and we may decline requests as permitted by law.

Your Rights under the UCPA:

1. Right to Information: You have the right to know whether we are processing your personal data.
2. Right to Access: You have the right to access your personal data.
3. Right to Deletion: You have the right to request the deletion of your personal data.
4. Right to Data Portability: You have the right to receive a copy of the personal data you have previously shared with us.
5. Right to Opt Out: You have the right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data.

To exercise any of these rights, please send your request via email to customer@astralwingdrones.com.

Virginia Residents

This section is only for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA), outlining specific rights:

Your Rights under the VCDPA:

1. Right to Information: Know if we process your data.
2. Right to Access: Access your data.
3. Right to Correction: Correct your data.
4. Right to Deletion: Request deletion of your data.
5. Right to Data Portability: Get a copy of your shared data.
6. Right to Opt Out: Opt out of targeted advertising, data sale, or significant profiling.

To exercise any of these rights, please send your request via email to customer@astralwingdrones.com.

 

11. NOTICE UPDATES

In Summary: We regularly update this notice to comply with relevant laws. Changes will be reflected in the "Revised" date, becoming effective upon accessibility. Significant alterations may prompt notifications through prominent posting or direct communication. We advise reviewing this notice periodically to stay informed about how we protect your information.

 

12. CONTACTING US